Order Processing and Dispatch
Efficiency is paramount in our order processing system. Upon placing an order with us, our goal is to process and dispatch it within 24 hours on working days. Once your order is confirmed, we work diligently to prepare it for shipment promptly. Please allow up to 48 hours on working days for tracking information to become available.
Stay Informed
To keep you updated on your order’s status, we provide regular updates through your registered email address. These updates include order confirmation, shipment tracking details, and any other relevant notifications.
Delivery Charges
- Free shipping for orders within India exceeds INR 1500.
- A standard shipping charge of Rs. 100 applies to orders below INR 1500 within India.
Order Tracking
To track your order, log in to your Qiyra’s profile and choose “My Account.” If you’ve ordered as a guest, use the “Track Shipping” link in your confirmation email or contact us with your order number and email ID.
Delivery Timeline
Upon dispatch, our standard delivery time is 5-7 working days. Note that orders to specific regions may require additional days for delivery. Track your order using the provided details in your email.
Undelivered Products
If your order is delayed, contact us with your registered email and order number, and we will escalate the matter to our shipping partner on your behalf.
Customer Support
For any questions or assistance, our dedicated customer support team is ready to help. Contact us via email at help.qiyra@gmail.com or through WhatsApp at +919960405489. Your satisfaction is our priority, and we are committed to providing a seamless and enjoyable shopping experience for all our customers. Feel free to reach out; we’re here for you!